Connect or reconnect Frontline Books Link
An administrator of Frontline's QuickBooks company connects Frontline Books Link together with Coleman Dewberry. It can't be connected from this page. Start by emailing cole@berrytransportation.com.
How it works
- Email cole@berrytransportation.com to arrange the connection.
- Coleman Dewberry starts the connection and sends the administrator a QuickBooks sign-in link. The link works for five minutes, so Coleman Dewberry sends it while you're both on a call.
- The administrator signs in to QuickBooks, picks the company and approves the connection.
- QuickBooks hands the approval to Frontline Books Link, and a page on this site confirms the connection. It takes about five minutes in all.
When you need to reconnect
- QuickBooks says the connection to Frontline Books Link has ended or needs reconnecting.
- Someone disconnected the app in QuickBooks.
- Frontline Books Link says it can't reach Frontline's QuickBooks, and that doesn't clear within a day.
While the link is disconnected, the office apps that use it keep working from the data they already hold and the files staff upload. The link can't read new QuickBooks data until it's reconnected.
If the connection didn't finish
The app kept nothing from this attempt. If Frontline's QuickBooks company was connected to Frontline Books Link before this attempt, leave it connected. Otherwise, if Frontline Books Link now shows under Apps in that company, an administrator can disconnect it there. If you aren't sure, ask Coleman Dewberry first. Email cole@berrytransportation.com and Coleman Dewberry will send a new sign-in link.